Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Two technicians were disbursed and arrived on time the next day after my call. Within 5 minutes, the diagnosis was complete and the issue identified. I approved the implementation of a new part (they had on hand) because of the price. Problem solved; 5-year warranty (for that part). I have used Jim’s in the past years ago, with similar results. Great, knowledgable company.
Our furnace kept shutting off in the middle of this horrible cold stretch. Our heating and air guy made several trips, but clearly could not determine the problem. A friend recommended Jim’s and, boy, were we impressed. Despite a very busy schedule they were there the same day. In 30 minutes they had determined the problem and fixed it on the spot. Kudos to Matt and Ryan for their expertise and customer service!
Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.
Excellent service and great pricing. Courteous and on time!
Best most practical, reasonable and affordable service in NWA Bar NONE!
Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!
Thank you to Jim’s Old Fashioned Service! I have used this company twice now, (once heat/ once air) and both times they have exceeded my expectations! They are professional, knowledgeable, and quick. I highly recommend this company for your repair needs.
Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!
Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!
Extremely great service call with Ryan he was prompt, knowledgeable and expressed integrity.