Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.
Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!
From the first phone call until my parts were received and installed, these guys were courteous, professional, and easy to work with. I was very impressed, and I will remember that when I need HVAC work in the future.
Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!
BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.
Outstanding service and fair prices. Highly recommend! These folks go above and beyond!
If “Old Fashion Service” means, honest, reliable and great customer service, then Jim’s Old Fashion Service lives up to it’s name. The service tech’s are knowledgable and a pleasure to work with. You will not be disappointed doing business with these folks.
Found these guys online and they came 40 miles to our location, worked outside in the freezing cold under our house and came in on time and under budget. We are very happy with the service, the product and the price. we will surely recommend them.
Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.
I recently had Jims Old Fashion Service repair my American Standard AC unit and they did such a good job. They went above and beyond to work with my warranty to make sure I could get reimbursed after the fact (most companies won’t do this) and even though it was a bit more difficult for them they were very professional the entire time. They were friendly, they were as fast as they could be given the wait for parts in the high demand time we’re in. I would use them again and recommend them to anybody. Great job!