Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Thank you to Jim’s Old Fashioned Service! I have used this company twice now, (once heat/ once air) and both times they have exceeded my expectations! They are professional, knowledgeable, and quick. I highly recommend this company for your repair needs.

Joseph Pruitt

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.

Claudette Hays

Google Review

Google Rating

4.3

Jim's Old Fashion Service

4.3

Shawna M Myers

18:14 02 Jun 20

Very impressed with the men that came out to help with my AC this morning. Friendly, quick and professional.

Dawn Killmer

14:45 02 Mar 20

I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!

Glenn Smith

23:06 12 Feb 20

Jim himself is long gone, but these young guys keep the "old fashioned" service going strong. (Note - this company has changed hands a couple of times since Jim, and some of the old, negative reviews below apply to earlier ownership.) I could elaborate on any of these, but to summarize:- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure it's OK)- Polite - I never feel like they are rushing me; they don't mind me watching their every step, explain what's going on, happy to hear my dumb military war stories, and get the job done.- Available - There are more than 1 or 2 guys, so I've never had to wait more than a day or 2 for service; others usually schedule me 4-10 days out. When I call, they call take the call or call back promptly (this alone is gold!)- Local - I love that they work in, live in, and know Bella Vista inside and out.Give them a try - they WORK for you.

Jenny Hall

02:37 11 Feb 20

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

Up YourAlley

02:32 11 Feb 20

Outstanding service! Highly recommend Ryan, this man is polite professional, tells you exactly what you need to know to understand the issues I had, the best service I have had!

Claudette Hays

17:24 30 Jun 19

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.Ann Hays

John Zimmermann

18:06 21 May 19

Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

Raymond Snider

15:21 15 Jan 19

We've been customers for years and they've never let us down! Always on time and reasonably priced. Love supporting our local businesses too!

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