Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!
Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.
Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!
Matt and Ryan excelled in their customer service and honest assessment today. They took time to make sure we understood and were patience with our questions. I felt like it was a family member helping me and that they were appreciative of our business. Jim’s Old Fashion is our go to from now on. Thank you so much!
Fantastic service with Jim’s old fashioned. Took care of our HVAC issues quickly and the entire process was painless. Much appreciated!
Punctuality, Quality, Responsiveness, Value!
The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.
Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.
Great service!!! They were exceptional at diagnosing the problem and resolving the issue. I had another company come out and they didn’t even go into my attic. They just said, “it could be this or it could be that.” Not helpful! Jim’s sent out a tech and he explored my ductwork thoroughly and made a few recommendations. I called them back to get an estimate and when they came back out, they found that some of my dampers were shut off. They fixed the problem, no charge. Such exceptional customer service. Highly recommend!