Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

B

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Brenda
5
M

Two technicians were disbursed and arrived on time the next day after my call. Within 5 minutes, the diagnosis was complete and the issue identified. I approved the implementation of a new part (they had on hand) because of the price. Problem solved; 5-year warranty (for that part). I have used Jim’s in the past years ago, with similar results. Great, knowledgable company.

Michael McAlexander
5
R

Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.

LaVerne S. Roberts
5

I recently had Jims Old Fashion Service repair my American Standard AC unit and they did such a good job. They went above and beyond to work with my warranty to make sure I could get reimbursed after the fact (most companies won’t do this) and even though it was a bit more difficult for them they were very professional the entire time. They were friendly, they were as fast as they could be given the wait for parts in the high demand time we’re in. I would use them again and recommend them to anybody. Great job!

Benjamin Baker
5

Thank you to Jim’s Old Fashioned Service! I have used this company twice now, (once heat/ once air) and both times they have exceeded my expectations! They are professional, knowledgeable, and quick. I highly recommend this company for your repair needs.

Joseph Pruitt
5
W

Outstanding service and fair prices. Highly recommend! These folks go above and beyond!

Mark Woollard
5

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.

Claudette Hays
5

Furnace malfunctioned over the weekend. It wasn’t long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim’s Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim’s Old Fashion Service!

Greg Turner
5

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.

John Levezow
5
B

I’ve been using Jim’s old-fashioned for several years now. They may not always be the least expensive, but they always do the best work, and always show up when they say they will. Every time I’ve worked with them they have tried to give me the best advice and lowest cost they can. I have referred many clients their way because they are honest, dependable, and trustworthy. Many of the other providers in the area look for the quickest way to make a buck, but these guys look for the best way to make sure you are happy.

Chris B.
5