Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

P

The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.

Tim Plunkett
5

On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.

Vicki “Vix”
5

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison
Rogers, AR
5

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.

Claudette Hays
5

Found these guys online and they came 40 miles to our location, worked outside in the freezing cold under our house and came in on time and under budget. We are very happy with the service, the product and the price. we will surely recommend them.

Stuart D.
5

Ryan was great! Fast response, quick diagnosis, timely repair, cleaned everything up after the job, fair price.

Jack Werts
5

Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.

Brian Carroll
Rogers, AR
5

Let me start by saying that out of 3 local companies I called Jim’s Old Fashion Service was the only company that was willing to fit me into their existing schedule and do the same day after-hours repair. Everyone else was 1 to 2 weeks out and couldn’t help me.

Matt and Ryan not only showed up the same day… but 3 hours earlier than originally scheduled. These guys are AWESOME! They were able to quickly diagnose my AC problem and get me back up and running in no time.

I can’t say enough about the professionalism and friendliness of this crew. Lifetime customer for sure!!

Mark Warren
5

These guys are awesome. Jared is super professional and very knowledgeable. He gave me a quick and easy quote on a new AC after my 22 years old unit for a very reasonable price and got it installed . Will continue using these guys for all my HVAC needs.

Blaine Wilson
5

FABULOUS! Loved these guys. Great service. Great price. Couldn’t be happier that I chose to go with them for my HVAC needs. Love that it is a family owned business too!! Could not recommend more highly.

Leanne Martin
5