Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison

Rogers, AR

We’ve had to call twice in 3 months because our drain in the attic keeps getting plugged and this time our compressor went out. AC is a must for sister and I! Same day, efficient service and pricing is reasonable! Highly recommend!

Bettie McBrine

Great customer dervice, always on time, honest people. Thanks

Mike Maddox

Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!

Valerie Lockhart

Google Review

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.

John Levezow

Google Review

Best most practical, reasonable and affordable service in NWA Bar NONE!

Steven Alge

Bella Vista, AR

We have been a customer of Jim’s Old Fashion Service for many years. The technicians have always been professional, courteous and prompt. We are very happy and will continue to count on Jim’s Old Fashion Service.

Donna Meckfessel

Google Review

Excellent service and great pricing. Courteous and on time!

Joyce Taylor

Rogers, AR

Furnace malfunctioned over the weekend. It wasn’t long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim’s Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim’s Old Fashion Service!

Greg Turner

Google Review

Honest, hard working and very fair. Use them! They are Great!!

Paula Seliga

Shawna M Myers

18:14 02 Jun 20

Very impressed with the men that came out to help with my AC this morning. Friendly, quick and professional.

Dawn Killmer

14:45 02 Mar 20

I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!

Glenn Smith

23:06 12 Feb 20

Jim himself is long gone, but these young guys keep the "old fashioned" service going strong. (Note - this company has changed hands a couple of times since Jim, and some of the old, negative reviews below apply to earlier ownership.) I could elaborate on any of these, but to summarize:- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure it's OK)- Polite - I never feel like they are rushing me; they don't mind me watching their every step, explain what's going on, happy to hear my dumb military war stories, and get the job done.- Available - There are more than 1 or 2 guys, so I've never had to wait more than a day or 2 for service; others usually schedule me 4-10 days out. When I call, they call take the call or call back promptly (this alone is gold!)- Local - I love that they work in, live in, and know Bella Vista inside and out.Give them a try - they WORK for you.

Jenny Hall

02:37 11 Feb 20

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

Up YourAlley

02:32 11 Feb 20

Outstanding service! Highly recommend Ryan, this man is polite professional, tells you exactly what you need to know to understand the issues I had, the best service I have had!

Claudette Hays

17:24 30 Jun 19

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.Ann Hays

John Zimmermann

18:06 21 May 19

Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

Raymond Snider

15:21 15 Jan 19

We've been customers for years and they've never let us down! Always on time and reasonably priced. Love supporting our local businesses too!