Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!

Connie Bruns
Bentonville, AR
5

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison
Rogers, AR
5

Found these guys online and they came 40 miles to our location, worked outside in the freezing cold under our house and came in on time and under budget. We are very happy with the service, the product and the price. we will surely recommend them.

Stuart D.
5

We’ve had to call twice in 3 months because our drain in the attic keeps getting plugged and this time our compressor went out. AC is a must for sister and I! Same day, efficient service and pricing is reasonable! Highly recommend!

Bettie McBrine
5

Highly recommend!! Matt was great! Took time out of his day to troubleshoot our issue over the phone and helped us fix our a/c. If and when we have issues again we will definitely be calling these guys! Thanks again! 😁

Velvet Bledsoe
Bella Vista, AR
5

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.

Claudette Hays
5

Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.

Ronny Barnett
5

We’ve been customers for years and they’ve never let us down! Always on time and reasonably priced. Love supporting our local businesses too!

Raymond Snider
5

Let me start by saying that out of 3 local companies I called Jim’s Old Fashion Service was the only company that was willing to fit me into their existing schedule and do the same day after-hours repair. Everyone else was 1 to 2 weeks out and couldn’t help me.

Matt and Ryan not only showed up the same day… but 3 hours earlier than originally scheduled. These guys are AWESOME! They were able to quickly diagnose my AC problem and get me back up and running in no time.

I can’t say enough about the professionalism and friendliness of this crew. Lifetime customer for sure!!

Mark Warren
5

Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!

Mike Dzwonkiewicz
Bentonville, AR
5