Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Best most practical, reasonable and affordable service in NWA Bar NONE!

Steven Alge

Bella Vista, AR

Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!

Mike Dzwonkiewicz

Bentonville, AR

Excellent service and great pricing. Courteous and on time!

Joyce Taylor

Rogers, AR

Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

John Zimmermann

Google Review

Honest, hard working and very fair. Use them! They are Great!!

Paula Seliga

Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.

Brian Carroll

Rogers, AR

We’ve been customers for years and they’ve never let us down! Always on time and reasonably priced. Love supporting our local businesses too!

Raymond Snider

Google Review

Thank you to Jim’s Old Fashioned Service! I have used this company twice now, (once heat/ once air) and both times they have exceeded my expectations! They are professional, knowledgeable, and quick. I highly recommend this company for your repair needs.

Joseph Pruitt

I’ve used Jim’s Old Fashion HVAC service since moving here in Spring 2014. They are on-time, knowledgeable, professional, and courteous. Highly recommend them to anyone needing HVAC service.

Andrea & Sam Lego

Bella Vista, AR

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison

Rogers, AR

Shawna M Myers

18:14 02 Jun 20

Very impressed with the men that came out to help with my AC this morning. Friendly, quick and professional.

Dawn Killmer

14:45 02 Mar 20

I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!

Glenn Smith

23:06 12 Feb 20

Jim himself is long gone, but these young guys keep the "old fashioned" service going strong. (Note - this company has changed hands a couple of times since Jim, and some of the old, negative reviews below apply to earlier ownership.) I could elaborate on any of these, but to summarize:- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure it's OK)- Polite - I never feel like they are rushing me; they don't mind me watching their every step, explain what's going on, happy to hear my dumb military war stories, and get the job done.- Available - There are more than 1 or 2 guys, so I've never had to wait more than a day or 2 for service; others usually schedule me 4-10 days out. When I call, they call take the call or call back promptly (this alone is gold!)- Local - I love that they work in, live in, and know Bella Vista inside and out.Give them a try - they WORK for you.

Jenny Hall

02:37 11 Feb 20

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

Up YourAlley

02:32 11 Feb 20

Outstanding service! Highly recommend Ryan, this man is polite professional, tells you exactly what you need to know to understand the issues I had, the best service I have had!

Claudette Hays

17:24 30 Jun 19

We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.Ann Hays

18:06 21 May 19

Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

15:21 15 Jan 19

We've been customers for years and they've never let us down! Always on time and reasonably priced. Love supporting our local businesses too!