Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
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Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!
Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!
Excellent service, even in emergency situations on weekends. Prices are totally fair and in line with the quality work they do. Recommended.
Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!
AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!
Punctuality, Quality, Responsiveness, Value!
I highly recommend this company! Matt is a great guy! He went above and beyond and showed great integrity by helping me diagnose my issue over the phone. He said he would get me on the schedule but he thought he could help me fix it over the phone and he did! Wouldn’t take a dime but he gained a customer for life! Thanks again!
Best most practical, reasonable and affordable service in NWA Bar NONE!
Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!