Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

FL

Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!

Felicia Lake

The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!

Connie Bruns
Bentonville, AR

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison
Rogers, AR

Best most practical, reasonable and affordable service in NWA Bar NONE!

Steven Alge
Bella Vista, AR

Furnace malfunctioned over the weekend. It wasn’t long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim’s Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim’s Old Fashion Service!

Greg Turner

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.

John Levezow

Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!

Valerie Lockhart

Fantastic service with Jim’s old fashioned. Took care of our HVAC issues quickly and the entire process was painless. Much appreciated!

Justin C.

Excellent service and great pricing. Courteous and on time!

Joyce Taylor
Rogers, AR
EM

Matt and Ryan excelled in their customer service and honest assessment today. They took time to make sure we understood and were patience with our questions. I felt like it was a family member helping me and that they were appreciative of our business. Jim’s Old Fashion is our go to from now on. Thank you so much!

Ellen McClure