Testimonials

This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.

Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.

Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.

Excellent service and great pricing. Courteous and on time!

Honest, hard working and very fair. Use them! They are Great!!

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.

Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!

Let me start by saying that out of 3 local companies I called Jim’s Old Fashion Service was the only company that was willing to fit me into their existing schedule and do the same day after-hours repair. Everyone else was 1 to 2 weeks out and couldn’t help me.

Matt and Ryan not only showed up the same day… but 3 hours earlier than originally scheduled. These guys are AWESOME! They were able to quickly diagnose my AC problem and get me back up and running in no time.

I can’t say enough about the professionalism and friendliness of this crew. Lifetime customer for sure!!