Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
FABULOUS! Loved these guys. Great service. Great price. Couldn’t be happier that I chose to go with them for my HVAC needs. Love that it is a family owned business too!! Could not recommend more highly.
Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!
Great experience with this company. Nice, knowledgeable and punctual people. Will only call them in the future.
From the first phone call until my parts were received and installed, these guys were courteous, professional, and easy to work with. I was very impressed, and I will remember that when I need HVAC work in the future.
Outstanding service and fair prices. Highly recommend! These folks go above and beyond!
Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.
Best most practical, reasonable and affordable service in NWA Bar NONE!
Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
Jim’s old fashion are such pros. Not only do they do a great job servicing our system they made a repair today and saved the day. They understood the urgency with people recuperating from surgery and disabled in the home. They kept me informed, made it same day and fixed the issue. They are awesome and I highly recommend them!! Matt thank you so much!!
This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.