Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.
I called Thursday afternoon and the technicians came at 8:30 the next morning. They were on time, professional as well as personable and the pricing was very reasonable…they fixed the problems and taught me a few things about a/c units. I highly recommend!
Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.
I’ve used them for maintenance for over 10 years. Also had them install new and updated system when mine needed replacement. Excellent service.
The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!
Our furnace kept shutting off in the middle of this horrible cold stretch. Our heating and air guy made several trips, but clearly could not determine the problem. A friend recommended Jim’s and, boy, were we impressed. Despite a very busy schedule they were there the same day. In 30 minutes they had determined the problem and fixed it on the spot. Kudos to Matt and Ryan for their expertise and customer service!
Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!
Jim’s old fashion are such pros. Not only do they do a great job servicing our system they made a repair today and saved the day. They understood the urgency with people recuperating from surgery and disabled in the home. They kept me informed, made it same day and fixed the issue. They are awesome and I highly recommend them!! Matt thank you so much!!
This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.
AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!