Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

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Superb customer service, knowledgeable on HVAC! Highly recommend!

msawyer1984

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison
Rogers, AR

My A/C went out. They were out within hours and had my house cooling again by evening. The staff was amazing! The rates are super reasonable! I wont call anyone else!

Kim M.

Great service!!! They were exceptional at diagnosing the problem and resolving the issue. I had another company come out and they didn’t even go into my attic. They just said, “it could be this or it could be that.” Not helpful! Jim’s sent out a tech and he explored my ductwork thoroughly and made a few recommendations. I called them back to get an estimate and when they came back out, they found that some of my dampers were shut off. They fixed the problem, no charge. Such exceptional customer service. Highly recommend!

Gina R.

Furnace malfunctioned over the weekend. It wasn’t long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim’s Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim’s Old Fashion Service!

Greg Turner

Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!

Mike Dzwonkiewicz
Bentonville, AR
FL

Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!

Felicia Lake
DS

Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.

Daniel Skourup
G

If “Old Fashion Service” means, honest, reliable and great customer service, then Jim’s Old Fashion Service lives up to it’s name. The service tech’s are knowledgable and a pleasure to work with. You will not be disappointed doing business with these folks.

Gary

These guys are awesome. Jared is super professional and very knowledgeable. He gave me a quick and easy quote on a new AC after my 22 years old unit for a very reasonable price and got it installed . Will continue using these guys for all my HVAC needs.

Blaine Wilson