Testimonials

We’ve had to call twice in 3 months because our drain in the attic keeps getting plugged and this time our compressor went out. AC is a must for sister and I! Same day, efficient service and pricing is reasonable! Highly recommend!

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!

Let me start by saying that out of 3 local companies I called Jim’s Old Fashion Service was the only company that was willing to fit me into their existing schedule and do the same day after-hours repair. Everyone else was 1 to 2 weeks out and couldn’t help me.

Matt and Ryan not only showed up the same day… but 3 hours earlier than originally scheduled. These guys are AWESOME! They were able to quickly diagnose my AC problem and get me back up and running in no time.

I can’t say enough about the professionalism and friendliness of this crew. Lifetime customer for sure!!

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Matt and Ryan excelled in their customer service and honest assessment today. They took time to make sure we understood and were patience with our questions. I felt like it was a family member helping me and that they were appreciative of our business. Jim’s Old Fashion is our go to from now on. Thank you so much!

Jim’s old fashion are such pros. Not only do they do a great job servicing our system they made a repair today and saved the day. They understood the urgency with people recuperating from surgery and disabled in the home. They kept me informed, made it same day and fixed the issue. They are awesome and I highly recommend them!! Matt thank you so much!!

This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.

On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.

Two technicians were disbursed and arrived on time the next day after my call. Within 5 minutes, the diagnosis was complete and the issue identified. I approved the implementation of a new part (they had on hand) because of the price. Problem solved; 5-year warranty (for that part). I have used Jim’s in the past years ago, with similar results. Great, knowledgable company.