Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SR

Five stars for Jim’s Old Fashion!***** Highly recommend! Our AC went out on us and the panel was flashing red, we didn’t really understand why. The technicians quickly diagnosed a sensor failure and explained the fix clearly. They even provided a clear quote and timeline upfront, which we really appreciated. Everyone we interacted with, from the front desk to the technicians, was friendly and professional. Our house is nice and cool again, thanks to everyone at Jim’s! UPDATE 12/5/24 Jim’s to the rescue once more! Had an issue where my heating shut off in the middle of the night with 20F outside temperatures. Called Jim’s first thing in the morning and even tho they had a packed schedule, they put my ticket in as a “floater” for when we they got a chance and they sure did! Came and fixed in 30 mins! Heat is back on! Five stars once more!!! *****

Sofia Ramírez

Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.

Brian Carroll
Rogers, AR
SK

Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!

Sharon Krumrei
JJ

This was the only company that would even answer the phone! It was destiny because they now have a new customer for my life. They are honest and don’t just offer service if you buy a ridiculously priced ” Membership . ” they came when they said they would. My repair was at 7pm and I was not charged for after hours work. I was fortunate this time because I just needed a part that was still under warranty. I highly recommend this company. Though, selfishly, this might make them more busy!

Janna Jakovich

I’ve used them for maintenance for over 10 years. Also had them install new and updated system when mine needed replacement. Excellent service.

Don Teague
Bella Vista, AR

These guys are awesome. Jared is super professional and very knowledgeable. He gave me a quick and easy quote on a new AC after my 22 years old unit for a very reasonable price and got it installed . Will continue using these guys for all my HVAC needs.

Blaine Wilson

Furnace malfunctioned over the weekend. It wasn’t long after speaking with the technician on the phone that he arrived. The technician was was extremely friendly and courteous as well as very knowledgeable. The furnace was working again in short order. We have used Jim’s Old Fashion Service in the past for Air Conditioning repairs and have always been very satisfied with the service. We highly recommend Jim’s Old Fashion Service!

Greg Turner

Kind, professional and quick 10/10 recommend

Trisha Conner

The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!

Doris Norman

We’ve been customers for years and they’ve never let us down! Always on time and reasonably priced. Love supporting our local businesses too!

Raymond Snider