Testimonials

I have used Jim’s Old Fashioned Service for a year now and will not use anyone else. Their techs are on time and friendly, very knowledgeable. It is never difficult to make an appointment. I’m not pressured to buy something I don’t need or want. Everything is explained in detail and the price is given prior to the work being done. I really trust their work. So glad I found them.

WOW! You just don’t find truly caring and high quality businesses these days – but this company is an exception! 10/10 many times over. Was having such a frustrating issue with my heating system and within minutes they solved it – and educated me along the way. It’s so rare I feel I can trust a business these days, but these guys earned my business for the long term. Thank you so much! A+

On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.

Great experience with this company. Nice, knowledgeable and punctual people. Will only call them in the future.

Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!

This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!

We’ve had to call twice in 3 months because our drain in the attic keeps getting plugged and this time our compressor went out. AC is a must for sister and I! Same day, efficient service and pricing is reasonable! Highly recommend!

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.