Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.
Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!
Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!
Great experience with this company. Nice, knowledgeable and punctual people. Will only call them in the future.
We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.
If “Old Fashion Service” means, honest, reliable and great customer service, then Jim’s Old Fashion Service lives up to it’s name. The service tech’s are knowledgable and a pleasure to work with. You will not be disappointed doing business with these folks.
The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!
Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!
AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!