Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

LSR

Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.

LaVerne S. Roberts
PV

Wow! Very responsive, honest and fair, and I value all those. I’ll definitely be a longtime customer after such great service.

Pam Vitez

Excellent service and great pricing. Courteous and on time!

Joyce Taylor
Rogers, AR

Kind, professional and quick 10/10 recommend

Trisha Conner
RS

I called Thursday afternoon and the technicians came at 8:30 the next morning. They were on time, professional as well as personable and the pricing was very reasonable…they fixed the problems and taught me a few things about a/c units. I highly recommend!

Randi Smith

Excellent service, even in emergency situations on weekends. Prices are totally fair and in line with the quality work they do. Recommended.

Reid Schmit

Great service!!! They were exceptional at diagnosing the problem and resolving the issue. I had another company come out and they didn’t even go into my attic. They just said, “it could be this or it could be that.” Not helpful! Jim’s sent out a tech and he explored my ductwork thoroughly and made a few recommendations. I called them back to get an estimate and when they came back out, they found that some of my dampers were shut off. They fixed the problem, no charge. Such exceptional customer service. Highly recommend!

Gina R.
DN

The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!

Doris N.
Bentonville, AR

On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.

Vicki “Vix”
CB

I’ve been using Jim’s old-fashioned for several years now. They may not always be the least expensive, but they always do the best work, and always show up when they say they will. Every time I’ve worked with them they have tried to give me the best advice and lowest cost they can. I have referred many clients their way because they are honest, dependable, and trustworthy. Many of the other providers in the area look for the quickest way to make a buck, but these guys look for the best way to make sure you are happy.

Chris B.