Testimonials

Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!

I’ve been using Jim’s old-fashioned for several years now. They may not always be the least expensive, but they always do the best work, and always show up when they say they will. Every time I’ve worked with them they have tried to give me the best advice and lowest cost they can. I have referred many clients their way because they are honest, dependable, and trustworthy. Many of the other providers in the area look for the quickest way to make a buck, but these guys look for the best way to make sure you are happy.

Extremely great service call with Ryan he was prompt, knowledgeable and expressed integrity.

Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.

Honest, hard working and very fair. Use them! They are Great!!

On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.

Highly recommend!! Matt was great! Took time out of his day to troubleshoot our issue over the phone and helped us fix our a/c. If and when we have issues again we will definitely be calling these guys! Thanks again! 😁

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Five stars for Jim’s Old Fashion!***** Highly recommend! Our AC went out on us and the panel was flashing red, we didn’t really understand why. The technicians quickly diagnosed a sensor failure and explained the fix clearly. They even provided a clear quote and timeline upfront, which we really appreciated. Everyone we interacted with, from the front desk to the technicians, was friendly and professional. Our house is nice and cool again, thanks to everyone at Jim’s! UPDATE 12/5/24 Jim’s to the rescue once more! Had an issue where my heating shut off in the middle of the night with 20F outside temperatures. Called Jim’s first thing in the morning and even tho they had a packed schedule, they put my ticket in as a “floater” for when we they got a chance and they sure did! Came and fixed in 30 mins! Heat is back on! Five stars once more!!! *****

Fantastic service with Jim’s old fashioned. Took care of our HVAC issues quickly and the entire process was painless. Much appreciated!