Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Best most practical, reasonable and affordable service in NWA Bar NONE!
Fantastic service with Jim’s old fashioned. Took care of our HVAC issues quickly and the entire process was painless. Much appreciated!
I’ve basically been wired for disappointment at this point, especially after the circus that’s been my first year of homeownership. So when my heat stopped working, I was like “what now!?” Enter Matt, AJ, and their crew—who promptly showed up, diagnosed the issue (a thermostat problem I was clearly too clueless to catch), and had my heat running like it had never betrayed me in the first place. These guys are very kind people. You can tell they get satisfaction from making people happy. They didn’t prey on my fears, they just diagnosed and fixed the problem and went on their way like heroes without capes. Thanks for being a rare team that delivers exactly what you promise. I can finally stop wearing three hoodies and can return my space heaters. You’ve earned yourselves a lifelong customer.
Highly recommend!! Matt was great! Took time out of his day to troubleshoot our issue over the phone and helped us fix our a/c. If and when we have issues again we will definitely be calling these guys! Thanks again! 😁
The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!
Great guys and very professional, fixed my a/c problem while I was out of town. Will be using them again !
AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!
Our furnace kept shutting off in the middle of this horrible cold stretch. Our heating and air guy made several trips, but clearly could not determine the problem. A friend recommended Jim’s and, boy, were we impressed. Despite a very busy schedule they were there the same day. In 30 minutes they had determined the problem and fixed it on the spot. Kudos to Matt and Ryan for their expertise and customer service!
These folks are great. They won’t sell you anything you don’t actually need, but they will tell you when you really do need to replace a component. A contractor friend told us about Jims, and I am so glad he did.
Superb customer service, knowledgeable on HVAC! Highly recommend!