Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Wow! Very responsive, honest and fair, and I value all those. I’ll definitely be a longtime customer after such great service.
Excellent service, even in emergency situations on weekends. Prices are totally fair and in line with the quality work they do. Recommended.
Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
If “Old Fashion Service” means, honest, reliable and great customer service, then Jim’s Old Fashion Service lives up to it’s name. The service tech’s are knowledgable and a pleasure to work with. You will not be disappointed doing business with these folks.
Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!
This was the only company that would even answer the phone! It was destiny because they now have a new customer for my life. They are honest and don’t just offer service if you buy a ridiculously priced ” Membership . ” they came when they said they would. My repair was at 7pm and I was not charged for after hours work. I was fortunate this time because I just needed a part that was still under warranty. I highly recommend this company. Though, selfishly, this might make them more busy!
Great guys and very professional, fixed my a/c problem while I was out of town. Will be using them again !
Five stars for Jim’s Old Fashion!***** Highly recommend! Our AC went out on us and the panel was flashing red, we didn’t really understand why. The technicians quickly diagnosed a sensor failure and explained the fix clearly. They even provided a clear quote and timeline upfront, which we really appreciated. Everyone we interacted with, from the front desk to the technicians, was friendly and professional. Our house is nice and cool again, thanks to everyone at Jim’s! UPDATE 12/5/24 Jim’s to the rescue once more! Had an issue where my heating shut off in the middle of the night with 20F outside temperatures. Called Jim’s first thing in the morning and even tho they had a packed schedule, they put my ticket in as a “floater” for when we they got a chance and they sure did! Came and fixed in 30 mins! Heat is back on! Five stars once more!!! *****
Outstanding service and fair prices. Highly recommend! These folks go above and beyond!
The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.