Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Punctuality, Quality, Responsiveness, Value!
Great service!!! They were exceptional at diagnosing the problem and resolving the issue. I had another company come out and they didn’t even go into my attic. They just said, “it could be this or it could be that.” Not helpful! Jim’s sent out a tech and he explored my ductwork thoroughly and made a few recommendations. I called them back to get an estimate and when they came back out, they found that some of my dampers were shut off. They fixed the problem, no charge. Such exceptional customer service. Highly recommend!
Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!
BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.
Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
WOW! You just don’t find truly caring and high quality businesses these days – but this company is an exception! 10/10 many times over. Was having such a frustrating issue with my heating system and within minutes they solved it – and educated me along the way. It’s so rare I feel I can trust a business these days, but these guys earned my business for the long term. Thank you so much! A+
We had a fairly minor AC issue at our house. The techs that came out were very friendly and addressed our issue very quickly. I do appreciate that I wasn’t oversold a bunch of services that I didn’t need. They took care of our problem and the price was less than I was expecting to pay. I would definitely use them again.
eric db7g
The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!
These folks are great. They won’t sell you anything you don’t actually need, but they will tell you when you really do need to replace a component. A contractor friend told us about Jims, and I am so glad he did.