Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!

Matt Kleppe
Bella Vista, AR

I’ve used them for maintenance for over 10 years. Also had them install new and updated system when mine needed replacement. Excellent service.

Don Teague
Bella Vista, AR

Excellent service and great pricing. Courteous and on time!

Joyce Taylor
Rogers, AR

I’ve used Jim’s Old Fashion HVAC service since moving here in Spring 2014. They are on-time, knowledgeable, professional, and courteous. Highly recommend them to anyone needing HVAC service.

Andrea & Sam Lego
Bella Vista, AR

From the first phone call until my parts were received and installed, these guys were courteous, professional, and easy to work with. I was very impressed, and I will remember that when I need HVAC work in the future.

Cody McCool

I have used Jim’s Old Fashioned Service for a year now and will not use anyone else. Their techs are on time and friendly, very knowledgeable. It is never difficult to make an appointment. I’m not pressured to buy something I don’t need or want. Everything is explained in detail and the price is given prior to the work being done. I really trust their work. So glad I found them.

New customer review, posted within the last 2 monthsKay Anderson

Long story short. AJ and the guys at Jim’s old fashion went above and beyond to ensure Lennox honored the warranty on my emc. It was not easy. I will never deal with Lennox again. I will most definitely be using Jim’s when purchasing my next unit based off this experience alone. They communicated daily with updates and did exactly what they said they would do. Hard to find this level of customer service.

Ronny Barnett

This was the only company that would even answer the phone! It was destiny because they now have a new customer for my life. They are honest and don’t just offer service if you buy a ridiculously priced ” Membership . ” they came when they said they would. My repair was at 7pm and I was not charged for after hours work. I was fortunate this time because I just needed a part that was still under warranty. I highly recommend this company. Though, selfishly, this might make them more busy!

Janna Jakovich

Wow! Very responsive, honest and fair, and I value all those. I’ll definitely be a longtime customer after such great service.

Pam Vitez

I highly recommend this company! Matt is a great guy! He went above and beyond and showed great integrity by helping me diagnose my issue over the phone. He said he would get me on the schedule but he thought he could help me fix it over the phone and he did! Wouldn’t take a dime but he gained a customer for life! Thanks again!

Warren Brown