Testimonials

This review is long overdue. I have been using Jim’s Old Fashion since 2019 when we got into NWA. I have several multi family, commercial, and warehouse properties spread out from Prairie Grove to Bentonville. Having used a couple of other companies before finding Matt, I was impressed and relieved at the same time. They are service orientated, fast, fair, and good at everything we have thrown at them. I could not ask for a better HVAC company, especially when it comes to being responsive and doing what they say they will do, which is super important when you are responsible for your tenants. Thank you Matt and the entire team at Jim’s Old Fashion and thanks for putting up with our late and last minute calls and always coming through even when, and especially, when it’s urgent. I do and always will recommend this company to anyone I know.

Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.

Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!

We have used Jim’s Old Fashion for the past few year. They have been prompt with service call’s and always been more than fair on their charges. Their service technicians are always very pleasant and professional. We had them install our unit, American Standard with the service and quality of the unit very good.

Great People!!!

Very conscientious, courteous and do good work. We replaced one of our AC units. We will continue to use them in the future.

Ryan was great! Fast response, quick diagnosis, timely repair, cleaned everything up after the job, fair price.

Excellent service, even in emergency situations on weekends. Prices are totally fair and in line with the quality work they do. Recommended.

This was the only company that would even answer the phone! It was destiny because they now have a new customer for my life. They are honest and don’t just offer service if you buy a ridiculously priced ” Membership . ” they came when they said they would. My repair was at 7pm and I was not charged for after hours work. I was fortunate this time because I just needed a part that was still under warranty. I highly recommend this company. Though, selfishly, this might make them more busy!

Thank you to Jim’s Old Fashioned Service! I have used this company twice now, (once heat/ once air) and both times they have exceeded my expectations! They are professional, knowledgeable, and quick. I highly recommend this company for your repair needs.