Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Ryan was great! Fast response, quick diagnosis, timely repair, cleaned everything up after the job, fair price.

Jack Werts
DS

Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.

Daniel Skourup

Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!

Mike Dzwonkiewicz
Bentonville, AR
TP

The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.

Tim Plunkett
CB

I’ve been using Jim’s old-fashioned for several years now. They may not always be the least expensive, but they always do the best work, and always show up when they say they will. Every time I’ve worked with them they have tried to give me the best advice and lowest cost they can. I have referred many clients their way because they are honest, dependable, and trustworthy. Many of the other providers in the area look for the quickest way to make a buck, but these guys look for the best way to make sure you are happy.

Chris B.

I recently had Jims Old Fashion Service repair my American Standard AC unit and they did such a good job. They went above and beyond to work with my warranty to make sure I could get reimbursed after the fact (most companies won’t do this) and even though it was a bit more difficult for them they were very professional the entire time. They were friendly, they were as fast as they could be given the wait for parts in the high demand time we’re in. I would use them again and recommend them to anybody. Great job!

Benjamin Baker

AJ is a lifesaver- he went above and beyond to help us out today. Would recommend 10/10!!

Matt Kleppe
Bella Vista, AR
EM

Matt and Ryan excelled in their customer service and honest assessment today. They took time to make sure we understood and were patience with our questions. I felt like it was a family member helping me and that they were appreciative of our business. Jim’s Old Fashion is our go to from now on. Thank you so much!

Ellen McClure

Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

John Zimmermann

BEST, MOST TRUSTED HVAC company in NWA as far as I am concerned. Jim has been a ROCK in my HVAC world-Thank you Jim and thank you for all the skilled professionals you employ!!! Each person who has ever represented Jim at my properties has been very knowledgeable and with high standards of quality and craftsman ship they can be proud of.

John Levezow