Very impressed with the men that came out to help with my AC this morning. Friendly, quick and professional.
14:45 02 Mar 20
I recently had a heat pump motor installed and was so undeniably impressed with the prompt, exemplary service along with the cordial, accomodating nature of installers! The excellent customer service rose to a level of highest quality!! Thank you, Guys, and may your future business, Matt, continue to pros per heaps and bounds! Keep on keeping on!
23:06 12 Feb 20
Jim himself is long gone, but these young guys keep the "old fashioned" service going strong. (Note - this company has changed hands a couple of times since Jim, and some of the old, negative reviews below apply to earlier ownership.) I could elaborate on any of these, but to summarize:- I feel like their youth is actually an advantage; they are hungry and will take on anything; if they don't know, they not only will find out, the WANT to find out- Prompt; if they are late, they call well ahead to let you know what's going on; more often than not, they are early (but still call to make sure it's OK)- Polite - I never feel like they are rushing me; they don't mind me watching their every step, explain what's going on, happy to hear my dumb military war stories, and get the job done.- Available - There are more than 1 or 2 guys, so I've never had to wait more than a day or 2 for service; others usually schedule me 4-10 days out. When I call, they call take the call or call back promptly (this alone is gold!)- Local - I love that they work in, live in, and know Bella Vista inside and out.Give them a try - they WORK for you.
02:37 11 Feb 20
Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.
02:32 11 Feb 20
Outstanding service! Highly recommend Ryan, this man is polite professional, tells you exactly what you need to know to understand the issues I had, the best service I have had!
17:24 30 Jun 19
We love this company! They have gone above and beyond any company that we have felt with. Everyone is helpful, knowledgeable and professional. We highly recommend them.Ann Hays
18:06 21 May 19
Second time Jim's Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.
15:21 15 Jan 19
We've been customers for years and they've never let us down! Always on time and reasonably priced. Love supporting our local businesses too!