Testimonials

Like Us on Facebook

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

SR

Five stars for Jim’s Old Fashion!***** Highly recommend! Our AC went out on us and the panel was flashing red, we didn’t really understand why. The technicians quickly diagnosed a sensor failure and explained the fix clearly. They even provided a clear quote and timeline upfront, which we really appreciated. Everyone we interacted with, from the front desk to the technicians, was friendly and professional. Our house is nice and cool again, thanks to everyone at Jim’s! UPDATE 12/5/24 Jim’s to the rescue once more! Had an issue where my heating shut off in the middle of the night with 20F outside temperatures. Called Jim’s first thing in the morning and even tho they had a packed schedule, they put my ticket in as a “floater” for when we they got a chance and they sure did! Came and fixed in 30 mins! Heat is back on! Five stars once more!!! *****

Sofia Ramírez
PK

Our furnace kept shutting off in the middle of this horrible cold stretch. Our heating and air guy made several trips, but clearly could not determine the problem. A friend recommended Jim’s and, boy, were we impressed. Despite a very busy schedule they were there the same day. In 30 minutes they had determined the problem and fixed it on the spot. Kudos to Matt and Ryan for their expertise and customer service!

Pat Kunnecke

I’ve used Jim’s Old Fashion HVAC service since moving here in Spring 2014. They are on-time, knowledgeable, professional, and courteous. Highly recommend them to anyone needing HVAC service.

Andrea & Sam Lego
Bella Vista, AR

I recently had Jims Old Fashion Service repair my American Standard AC unit and they did such a good job. They went above and beyond to work with my warranty to make sure I could get reimbursed after the fact (most companies won’t do this) and even though it was a bit more difficult for them they were very professional the entire time. They were friendly, they were as fast as they could be given the wait for parts in the high demand time we’re in. I would use them again and recommend them to anybody. Great job!

Benjamin Baker

We’ve had to call twice in 3 months because our drain in the attic keeps getting plugged and this time our compressor went out. AC is a must for sister and I! Same day, efficient service and pricing is reasonable! Highly recommend!

Bettie McBrine
SK

Right before a heat wave,our AC quit. I had contacted the company that installed it for concerns every week for the previous 4 weeks.The unit was still under warrenty,but the installer didn’t want to come out as it was a Friday afternoon and he wanted the weekend off. We contacted Jims Old Fashion and they were at our house in a couple hours. Diagnosed the problem,ordered the part and we were back up in a couple days. Jims also got the manufactorer to honor the warrenty! This company is the best!!

Sharon Krumrei

Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!

Valerie Lockhart

Found these guys online and they came 40 miles to our location, worked outside in the freezing cold under our house and came in on time and under budget. We are very happy with the service, the product and the price. we will surely recommend them.

Stuart D.
JO

WOW! You just don’t find truly caring and high quality businesses these days – but this company is an exception! 10/10 many times over. Was having such a frustrating issue with my heating system and within minutes they solved it – and educated me along the way. It’s so rare I feel I can trust a business these days, but these guys earned my business for the long term. Thank you so much! A+

Jason Ovryn
FL

Great custom service. Responded quickly and identified issue quickly. So thankful for this cool air back!

Felicia Lake