Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Jim’s Old Fashion is one of the best in Northwest Arkansas. They were quick to respond and worked hard to fix our fan motor ahead of the weekend’s high temperatures. They’ve gained lifelong customers.

New customer review, posted within the last 2 monthsKandice Miller
PV

Wow! Very responsive, honest and fair, and I value all those. I’ll definitely be a longtime customer after such great service.

Pam Vitez

FABULOUS! Loved these guys. Great service. Great price. Couldn’t be happier that I chose to go with them for my HVAC needs. Love that it is a family owned business too!! Could not recommend more highly.

Leanne Martin
CM

From the first phone call until my parts were received and installed, these guys were courteous, professional, and easy to work with. I was very impressed, and I will remember that when I need HVAC work in the future.

Cody McCool
MM

Two technicians were disbursed and arrived on time the next day after my call. Within 5 minutes, the diagnosis was complete and the issue identified. I approved the implementation of a new part (they had on hand) because of the price. Problem solved; 5-year warranty (for that part). I have used Jim’s in the past years ago, with similar results. Great, knowledgable company.

Michael McAlexander
LSR

Matt with Jim’s Old Fashion Service is very knowledgeable and explained in detail the operation of my heating system. The charge for this service was reasonable and Matt and the other staff members I dealt with were helpful and courteous.

LaVerne S. Roberts

We’ve been customers for years and they’ve never let us down! Always on time and reasonably priced. Love supporting our local businesses too!

Raymond Snider

Outstanding service!!!! Would highly recommend Ryan. He knows his stuff and is very up front and honest with you.

Jenny Hall
BR

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Brenda Ruth

Honest, hard working and very fair. Use them! They are Great!!

Paula Seliga