Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Great experience with this company. Nice, knowledgeable and punctual people. Will only call them in the future.
I’ve been using Jim’s old-fashioned for several years now. They may not always be the least expensive, but they always do the best work, and always show up when they say they will. Every time I’ve worked with them they have tried to give me the best advice and lowest cost they can. I have referred many clients their way because they are honest, dependable, and trustworthy. Many of the other providers in the area look for the quickest way to make a buck, but these guys look for the best way to make sure you are happy.
I’ve used them for maintenance for over 10 years. Also had them install new and updated system when mine needed replacement. Excellent service.
Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!
Just all around outstanding. Quickly showed up, quickly diagnosed my problem and quickly fixed it. Very knowledgeable and very friendly.
I have used Jim’s Old Fashioned Service for a year now and will not use anyone else. Their techs are on time and friendly, very knowledgeable. It is never difficult to make an appointment. I’m not pressured to buy something I don’t need or want. Everything is explained in detail and the price is given prior to the work being done. I really trust their work. So glad I found them.
This was the only company that would even answer the phone! It was destiny because they now have a new customer for my life. They are honest and don’t just offer service if you buy a ridiculously priced ” Membership . ” they came when they said they would. My repair was at 7pm and I was not charged for after hours work. I was fortunate this time because I just needed a part that was still under warranty. I highly recommend this company. Though, selfishly, this might make them more busy!
Outstanding service and fair prices. Highly recommend! These folks go above and beyond!
The best Service! I’ve used this company for 25 years, They have serviced 6 AC and Furnaces each year. Wonderful, excellent service! Great men! When they fix it, it stays fixed!
On time for the appointment, got right to work checking out heat pump/air conditioning, and auxillary heater under the house. Answered our questions, informed us on the correct system operation ( we are new to Arkansas), and advised us on future service. Very professional, polite efficient and informative. We will have them back in the future.