Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

KD

I’ve basically been wired for disappointment at this point, especially after the circus that’s been my first year of homeownership. So when my heat stopped working, I was like “what now!?” Enter Matt, AJ, and their crew—who promptly showed up, diagnosed the issue (a thermostat problem I was clearly too clueless to catch), and had my heat running like it had never betrayed me in the first place. These guys are very kind people. You can tell they get satisfaction from making people happy. They didn’t prey on my fears, they just diagnosed and fixed the problem and went on their way like heroes without capes. Thanks for being a rare team that delivers exactly what you promise. I can finally stop wearing three hoodies and can return my space heaters. You’ve earned yourselves a lifelong customer.

Kelly D.

Honest, hard working and very fair. Use them! They are Great!!

Paula Seliga

I’ve used them for maintenance for over 10 years. Also had them install new and updated system when mine needed replacement. Excellent service.

Don Teague
Bella Vista, AR

My A/C went out. They were out within hours and had my house cooling again by evening. The staff was amazing! The rates are super reasonable! I wont call anyone else!

Kim M.

Second time Jim’s Old Fashion Service bailed me out in a pinch. Fast, fair and friendly service at a most reasonable price. My first call for everything HVAC related.

John Zimmermann
RS

I called Thursday afternoon and the technicians came at 8:30 the next morning. They were on time, professional as well as personable and the pricing was very reasonable…they fixed the problems and taught me a few things about a/c units. I highly recommend!

Randi Smith
BR

Best customer service and extraordinary workmanship ever! Twice, in approximately a year’s time, these guys have gotten our (new install in 2017 😖) HVAC system corrected/adjusted and the blower replaced just a few days ago. Of course the warranty expired, however their prices are the best and like I said, the quality work & customer service is the, very best, hands down. They are the most extremely loyal, efficient and hardworking HVAC TEAM, I’ve ever experienced. THANK YOU for being such an honorable & trustworthy company!

Brenda Ruth
NB

Refreshing experience! Great team at Jim’s Old Fashioned. Professional and efficient, the team took great care of us and our older house. Quick with reasonable prices I wouldn’t hesitate for a second to refer them. Thanks guys!

New customer review, posted within the last 2 monthsNelson Brown

Great guys and very professional, fixed my a/c problem while I was out of town. Will be using them again !

Aysea

Wow, I am so impressed with this company, I am speechless! Last summer our air stopped blowing cool air. We called a company out, who replaced several different parts over several visits. Nothing ever worked and after $500, he finally said we just need to purchase a new unit at $6,000+. Jim’s was recommended as a second opinion and they came out today to find that a piece replaced by the previous company was not the correct size for our unit. He suggested we call the original company and ask them to correct this. In the meantime he said he didn’t want us going without cool air over the weekend so he put in one of their parts for us to BORROW until the other place could correct their problem. He then charged us 80 bucks for the service call. I still can’t believe it!!!

Kristina Morrison
Rogers, AR