Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
Kind, professional and quick 10/10 recommend
The purchase of our air conditioner was one of the easiest purchases we have made. We got a great price , quick and professional installation. They delivered on all of their promises! That is rare now days. We highly recommend them!
Matt and Ryan provide expert service at a fair price. Very grateful to them both when they repaired our furnace recently. On time, courteous and knowledgable! Highly Recommend!
Five stars for Jim’s Old Fashion!***** Highly recommend! Our AC went out on us and the panel was flashing red, we didn’t really understand why. The technicians quickly diagnosed a sensor failure and explained the fix clearly. They even provided a clear quote and timeline upfront, which we really appreciated. Everyone we interacted with, from the front desk to the technicians, was friendly and professional. Our house is nice and cool again, thanks to everyone at Jim’s! UPDATE 12/5/24 Jim’s to the rescue once more! Had an issue where my heating shut off in the middle of the night with 20F outside temperatures. Called Jim’s first thing in the morning and even tho they had a packed schedule, they put my ticket in as a “floater” for when we they got a chance and they sure did! Came and fixed in 30 mins! Heat is back on! Five stars once more!!! *****
The heating unit stopped working at our house in Rogers. I have a home warranty but they are pitiful. My Daughter knows Matt & A.J. at Jim’s Old Fashion Service and we contacted them. As busy as they were, they figured a way to work us in and came to our house and were able to fix the problem quickly. We truly appreciate them and highly recommend them. I only talked with A.J. and he was great. He made sure I was informed and worked to fit us in as soon as he could.
Great guys and very professional, fixed my a/c problem while I was out of town. Will be using them again !
Two technicians were disbursed and arrived on time the next day after my call. Within 5 minutes, the diagnosis was complete and the issue identified. I approved the implementation of a new part (they had on hand) because of the price. Problem solved; 5-year warranty (for that part). I have used Jim’s in the past years ago, with similar results. Great, knowledgable company.
Great service! The technicians arrived on time and found the problem with my air conditioner quickly. It was fixed within the hour. I highly recommend this company!
Found these guys online and they came 40 miles to our location, worked outside in the freezing cold under our house and came in on time and under budget. We are very happy with the service, the product and the price. we will surely recommend them.
I highly recommend this company! Matt is a great guy! He went above and beyond and showed great integrity by helping me diagnose my issue over the phone. He said he would get me on the schedule but he thought he could help me fix it over the phone and he did! Wouldn’t take a dime but he gained a customer for life! Thanks again!